Head of Leasehold and Income

Westminster City Council
Salary up to £103,000
Hackney

Westminster is home to more than 250,000 residents and 50,000 businesses. Our diverse communities, thriving high streets, night time economy and international tourism are internationally recognised and in the heart of the city we also provide 22,000 homes to tenants and leaseholders.

THE ROLE

This is a critical role and we’re looking for a leader with a background rooted in leaseholder and income management. You will have the opportunity to shape the service and change the way we deliver leaseholder and income services, while maintaining a strong focus on resident and leaseholder engagement.

The head of service will lead and oversee the Council’s annual rental income and service charge setting, ensuring charges are accurately calculated and communicated to residents, and will bring experience of leading successful income collection while being empathetic to individual circumstances and supporting residents with benefits and debt. They will also be experienced in leaseholder consultation and engagement.

Excellent stakeholder management skills will be key and the ideal candidate will be able to work at pace to deliver the council’s change ambitions.

INFORMATION

For further details, please click on the role profile and useful links below, or for more information please contact Sunita Patel on 07561 708023 or sunita.patel@starfishsearch.com

ROLE PROFILE     Structure Chart    
Timeline

Closing Date: 15th December 2024

Useful Links
Housing Services Annual Report VIEW
Fairer Westminster Delivery Plan VIEW
How to apply

To make an application, please click on the apply now button below, with the following prepared:

  • Your CV (no more than three sides of A4).
  • A supporting statement (no more than three sides of A4) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.

 

If our client is a member of the Disability Confident Scheme and you would like to apply under the scheme, please state that clearly at the top of your supporting statement, along with any adjustments you require to be made if invited for interview.

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