Director of Patient Services

Myeloma UK
Anywhere in the UK with presence in Edinburgh and London
Circa £70,000

Myeloma UK is the only cancer charity in the UK that focuses exclusively on the incurable blood cancer, myeloma, and its related conditions. With a turnover of £5m per annum and a dedicated staff team of 66, we are committed to improving the lives of patients and their families, as well as delivering patient-centred input into every stage of the myeloma journey. Our comprehensive portfolio of work has enabled us to make a dramatic impact on the lives of the 24,000 myeloma patients in the UK who place their trust in us.

The Role

As Director of Patient Services and part of our Executive Leadership Team, you will play a major role in shaping the strategic development and future direction of the organisation. Responsible for the development, management and implementation of our patient and carer support programmes, you will be an experienced inspirational and strategic leader with a professional track record of delivering services and managing the operation of customer service teams. High level strategic, analytical, and creative thinking is key, as is, excellent communication and interpersonal skills. You will also be someone able to demonstrate empathy to the needs and preferences of cancer patients and their families and care deeply about the people we serve. The prevalence of myeloma is higher in some ethnic groups, you will therefore, bring a strong commitment to addressing healthcare inequalities and driving equal access to treatment. 

We are committed to building a diverse workforce and leadership group and are taking positive action to increase diversity throughout our charity at all levels. We welcome applications from a range of backgrounds and experiences. 


Download the candidate brief to find out about the role.