Head of Adult Social Care Operations

London Borough of Merton
Circa £85,000

Merton encompasses the towns of Colliers Wood, Mitcham, Morden and Wimbledon and is home to a vibrant, growing population of more than 220,000. Proud custodians of some of the best sporting heritage in the world and excellent connectivity, Merton is at the start of both the Northern and District Tube lines, with direct access into central London in just 20 minutes.


Merton Council is looking for an exceptional individual to lead its Adult Social Care portfolio.

You will put the borough’s vulnerable residents front and centre of everything you do: ensuring they are able to live their lives in the way that they want to, that their voice informs service design through co-production.

You will lead and shape the Adult Social Care division, transforming and continuously improving a large portfolio that includes: adult social care, adult safeguarding, first response, hospital discharge, reablement services, locality teams, occupational therapy and provider services.

You will need to show you are able to bring strategic leadership, operational grip and professional expertise to a complex and broad portfolio that contributes to vital organisational priorities.

You will:

Ensure that the council meets its statutory responsibilities for adult social care while embedding a strong outcome focussed approach across the service. Lead the process of responding to people’s needs, including assessment, review, safeguarding.

Ensure professional practice complies with required national standards. Provide leadership to discussions and negotiations with the local integrated care. You will have significant experience of managing a complex social care and health front line service within a local authority – or equivalent organisation – and will understand how operations, commissioning and partners need to work together to deliver sustainable services.

Your ability to quickly build trusted relationships, based on your professional credibility and personal integrity, will be essential.


For further details, please click on the role profile and useful links below, or for more information please contact Sunita Patel on 07561 708023 or sunita.patel@starfishsearch.com

ROLE PROFILE     Structure Chart    

Closing Date – 12th August 2024

Informal Conversations – w/c 2nd September 2024

Final Interview Panel – w/c 2nd September 2024


Useful Links
Merton Health and Care Plan VIEW
Merton Joint Strategic Needs Assessment VIEW
Safeguarding Adults Board Annual Report VIEW
How to apply

To make an application, please click on the apply now button below, with the following prepared:

  • Your CV (no more than three sides of A4).
  • A supporting statement (no more than three sides of A4) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.

If our client is a member of the Disability Confident Scheme and you would like to apply under the scheme, please state that clearly at the top of your supporting statement.