Interim Director of Housing Engagement and Resident Services

Local Authority

Starfish Search are working with a local authority in London to recruit an Interim Director of Housing Resident Engagement and Services. The focus of this role is to lead, direct and deliver the strategic framework for the delivery of resident housing services and housing management to meet the Council Corporate priorities.


You Will:

  • Deliver a high quality and resident focused management service to Council tenants, leaseholders, residents of sheltered and supported housing and hostels
  • Act as the Council’s strategic advisor on high-level matters relating to housing management services
  • Work with internal and external partners and stakeholders to ensure high quality services that meet the needs of residents, the community and attract support locally and nationally
  • Engage with residents across the Council’s stock portfolio and harness innovation and best practice to achieve social and economic improvements, address inequalities and achieve positive outcomes for residents and the community


You Will Have:

  • Substantial and successful experience of strategic management and demonstrable personal achievement of delivering on an organisation’s strategic goals
  • Experience operating senior level in a similar complex organisation
  • A track record of establishing and maintaining a strong performance culture including effective performance measures


This role will be running for approximately 6 months and reports into the Executive Director of Housing


Due to the high volume of applicants, we are unable to respond to every individual. This role requires confidentiality and a full job spec will only be revealed to applicants at longlist stage.