Chief Operating Officer

Belong
Up to £114,000
Our multi-award winning, not for profit organisation is a pioneer of services for older people, creating vibrant village communities and specialising in supporting people to live well with dementia. We are committed to promoting a diverse and inclusive community – a place where we can all belong. As an organisation, we are driven by the desire to innovate, and to remain at the leading edge of the social care sector, challenging the norm, valuing our employees, and always putting our customers at the heart of our service. With two more villages due to open in 2022 and a further site about to start development, our aim is to continue to grow and establish services across the Northwest and into the North Midlands.
The Role

The opportunity of the Chief Operating Officer (COO) role at Belong emerges due to the imminent retirement of Stacey McCann, our current COO, who in her tenure has been a fantastic leader of our operations and ensured that Belong has continued to deliver high quality care services, both in the community and in all of our villages. As a young and agile organisation, we are driven by the desire to innovate and to remain at the leading edge of the social care sector, challenging the norm and always putting our customers at the heart of our service. Beyond meeting operational KPIs, this role is about innovation and creative thinking. The new COO will have a fantastic opportunity to help shape Belong’s future strategy and effect real change as we continue to innovate and further enhance our model of care. 

You will be a strategic leader who possesses good judgement and will have considerable experience of managing complex operations and business models. With the ability to inspire confidence and build strong relationships and partnerships, you will understand how to lead an organisation through change and growth, and you will have demonstrable experience of operating within a commercial environment and managing performance in line with budgets, targets and organisational standards.

As a crucial part of the management team, operating at Executive Director level, the COO will also sit on the Board. It is therefore crucial that we find an individual who shares this commitment to our vision and goals, who is passionate about transforming lives for people with dementia and who fully appreciates the proposition at the heart of the Belong village model. 

Information
Download the candidate brief to find out about the role.
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