Deputy Director: Digital
The National Lottery Community Fund
UK-based
Up to £83,000 per annum on a full-time permanent basis
The National Lottery Community Fund is the largest single source of community funding in the UK. We support amazing projects that help to strengthen society and improve lives. National Lottery players raise an incredible £30 million a week for good causes. This money funds projects and activities that transform communities, protect our heritage, and enrich lives. We are proud to be one of 12 distributors responsible for awarding this funding across the UK.
THE ROLE
We are now seeking a Deputy Director: Digital – a newly formed, critical role supporting the wider organisation in the delivery of The National Lottery Community Fund’s ‘It starts with community’ strategy to 2030. This is an exciting, demanding and varied role at a time of optimistic change and growth. Reporting to the Chief Finance and Resources Officer, you will bring a focus on product development, product management, user research and service design, with experience of ensuring that customers have a first-class digital experience when interacting with the Fund’s core systems and processes.
This is a significant appointment at the heart of our organisation. You will develop, implement and lead on our digital strategy for end-to-end funding processes across all our funding products, including a specific focus on a seamless digital interaction and experience for our colleagues, customers, and stakeholders. Working proactively with the Fund’s senior leaders, you will also have a key role in building a digital culture throughout the Fund and maintain and develop our organisational capacity as one of the largest community funders in the UK.
Wherever you are now, we are looking for someone with experience of leading digital strategy, service design and digital transformation and a track record of leading user-centred design. Bringing leadership expertise, and the capability to manage cross-functional teams, you will have the presence and strategic vision to drive a digital-first culture. With excellent stakeholder engagement and communication skills, you will possess the ability to influence decision-makers and build consensus across diverse groups organisation-wide. You will also be resilient, confident, cope with changing demands and know when to ask for help.
How to apply
To make an application, please click on the apply now button below, with the following prepared:
- Your CV (no more than three sides).
- A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.
Closing date
Friday 24th January 2025
Preliminary interviews
Late w/c Monday 3rd February and early w/c Monday 10th February 2025
Final Panel interviews
TBC w/c Monday 24th February 2025
