Director of Strategy and Impact

St Mungo's
£86,000 per annum

Welcome to St Mungo’s. We are dedicated to providing life-changing support to people experiencing homelessness. Founded in 1969, our organisation has grown to become one of the UK’s leading homelessness charities, driven by a vision where everyone has a place to call home and can fulfil their hopes and ambitions. Our mission is to end homelessness and rebuild lives. We believe that homelessness is a solvable problem, and with the right support and opportunities, everyone can turn their life around. We work tirelessly to prevent homelessness before it happens, support people in crisis, and provide pathways out of homelessness.


St Mungo’s is a unique organisation. We deliver services that get people away from sleeping on the streets, provide accommodation to those who have found themselves homeless, and offer support to help people recover from homelessness for good. Our outcomes are tangible. What we do is both life-saving and life-changing. You will join almost 2,000 colleagues and volunteers across the organisation – all of whom are committed to our vision of ending homelessness and rebuilding lives. Their passion is tangible.

We have already begun our transformation journey and this is an exciting role which will enable us to deliver even greater impact for people who find themselves homeless. You will collaborate with colleagues across the whole organisation aligning our activities behind our core purpose. This includes oversight of the development of our service delivery portfolio of contracts worth over £50m a year. With responsibility for our insight and analysis teams, you will also ensure we are able to demonstrate how our services deliver very real impact on people’s lives and the areas of focus for improvement. Furthermore, you will lead our mission to influence policy makers to make positive change through the power of our clients’ voices and our operational expertise.

You need not come from the homelessness sector and we are open to your sector background. However, you will bring a proven track record of overseeing a range of strategic priorities, including business development, in a complex delivery organisation to increase impact. We are looking to your expertise in using data to provide insight and analysis so that we can drive forward our continuous improvement. You will be a natural collabarator, purpose and impact driven with a genuine enjoyment of working with others across a wide range of disciplines to deliver life changing outcomes.


Download the candidate brief to find out about the role.

How to apply

To make an application, please click on the apply now button below, with the following prepared:

  • Your CV (no more than three sides).
  • A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.


Closing date
Monday 5th August 2024

Preliminary interviews
w/c Monday 19th & w/c Monday 26th August 2024

Colleague Panel
w/c Monday 9th September 2024 

Final Panel interviews
w/c Monday 16th September 2024