Director of Visitor Experience
£65,000-75,000 per annum
The Director of Visitor Experience will have overall strategic responsibility for delivering a high quality experience for all visitors to the Park, our green spaces and our venues. They will directly oversee the work of the Visitor Services, Activity, Education and Retail teams and lead collaboration with colleagues across the Trust to ensure a joined up, rich and impactful end to end customer journey. As a senior leader, the postholder will contribute to the wider strategy, business planning and success of the Visitor Experience team and will play an active role in supporting public engagement and the wider strategic objectives of the Trust – not least, the delivery of a ‘double bottom line’.
This is unique and exciting opportunity to work in an ambitious, highly skilled and dedicated team; leading change and collaboration with teams across the Trust and working in partnership with stakeholders at all levels, to realise the full scale of our considerable ambition.