Director, Repairs and Maintenance Service
Stoke-on-Trent City Council
Salary £107,690 to £112,908
Stoke-on-Trent is a unique place – forged through its industrial past, built on layers of enterprise and craftsmanship, and with a strong sense of personal and collective identity. It is also a city of parks, open spaces and waterways, with excellent connectivity to the West Midlands and the North West.
THE ROLE
The council is a stock holding authority with close to 17,000 residential housing units across the city. Maintaining good quality and accessible social housing is a key part of our approach and our values; we know how vital it is for residents to have a safe and warm home environment, and the positive impact this can have on reducing inequalities and improving health and wellbeing.
We are proud that tenant satisfaction surveys put the authority in the top 25 per cent of registered social landlords in England – but we know that the repairs service and how complaints are handled are areas where we need to improve. We have therefore recently taken the decision to move the repairs and maintenance function back ‘in house’, and we are seeking a new Director to lead the service, which has circa 480 staff and a budget of £40m. The service also covers around 400 buildings which are part of our corporate estate, including repairs and maintenance and facilities management.
This is an exciting moment for the council and for our housing service, and we will need our new Director to develop their team, drive culture change, seek efficiencies and ensure that tenants and clients get the best possible service. Candidates will need experience of leading high performing housing repairs and maintenance teams, as well as the leadership skills to forge a new service and deliver the ambitions of Members.
INFORMATION
For further details, please click on the role profile and useful links below. For more information please contact Luke Judd (07435 270659 / luke.judd@starfishsearch.com) or Tim Farr (07756 293292 / tim.farr@starfishsearch.com)
ROLE PROFILE Structure ChartTimeline
Closing Date: 13 April 2025
How to apply
To make an application, please click on the apply now button below, with the following prepared:
- Your CV (no more than three sides of A4).
- A supporting statement (no more than three sides of A4) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.
If our client is a member of the Disability Confident Scheme and you would like to apply under the scheme, please state that clearly at the top of your supporting statement, along with any adjustments you require to be made if invited for interview.
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