Head of CRM

Remote and flexible working options.
Circa £70,000 per annum

PDSA is a national charity. We have been taking care of pets in need for over 105 years. We believe that everyone, no matter what their circumstances, has the right to experience the unique bond – the love and companionship – that comes from owning a pet.For so many people and pets, PDSA is a lifeline when they can’t afford veterinary treatment. Our aim is for a fairer society where social inequality is no barrier to the love and companionship of owning a pet. PDSA is entirely self-sustaining. We generate income from a number of sources, including public donations, gifts in wills and via our retail network and trading activities.


We are looking for an experienced project manager and CRM expert to be our project lead and work alongside the Marketing, Fundraising and Engagement team and the Digital, Data and Technology team to implement and champion our audience-led, data-enabled strategy, and foster a culture of innovation and transformation.

You will bring strong, hands-on experience in delivering digital transformation, with the skills to influence and communicate effectively with a broad range of internal and external stakeholders. In addition, you will be an experienced self-starter with previous experience of data migration and implementation.


Download the candidate brief to find out about the role.