Assistant Director Housing Tenancy Management

London Borough of Hounslow
Salary circa £104,000
Hackney

Hounslow is one of the most diverse boroughs in the country and our economy is one of the largest of any local authority area in the UK. As the gateway to London and the world, we are home to 288,000 people speaking 188 different languages. We boast a dynamic and entrepreneurial business community – from the headquarters of global brands to cutting edge start-ups.

Home to a fast-growing creative sector, Hounslow’s businesses are leading the way in media, gaming and tech. And as a Council we are pioneering ambitious regeneration schemes and delivering new affordable homes in a challenging financial context.

THE ROLE

We are looking for an exceptional candidate who will lead, develop, and deliver a first class, modern, preventative and customer focussed housing tenancy management services for our communities across our 16,000 homes.

You will be able to work at scale and lead a service of 200 staff across tenancy management – general needs housing, oversee third party housing management arrangements, homeownership, shared owners and leaseholder services, sheltered housing tenancy and management service including Linkline & Extra Care, housing adaptation and home improvement services, grounds maintenance, caretaking, cleaning and concierge services.

Working with the Director of Housing, you will lead transformational change and be committed to understanding resident needs to improve tenant satisfaction, and crucially, help prepare the council for its upcoming inspection.

INFORMATION

For further details, please click on the role profile and useful links below, or for more information please contact Sunita Patel on 07561 708023 or sunita.patel@starfishsearch.com

ROLE PROFILE     Structure Chart    
Timeline

Closing Date: Wednesday 12th February 2025

Longlist Meeting: 20th February 2025

Final Interview: 6th March 2025

Useful Links
Housing Services VIEW