1 in 3 people in the UK live with hearing loss or tinnitus. Right now, there is no cure for either – we want to change that. RNID is the only national charity here to support everyone in the UK who is deaf, has hearing loss or tinnitus. At 18 million people, that’s a very large and very diverse community.
Our vision for 2040 and beyond is a bold ambition for a new era, where anyone losing their hearing can have it restored. We want future generations to take it for granted that they have a right to effective treatments, easy access to services, can excel in their career, and never have to face losing conversations with family and friends, or missing the sound of birdsong.
RNID is a much-loved heritage brand, but we have also completely redesigned ourselves as a digital charity, fit for the modern world. So you’d be joining an ambitious, innovative organisation which is growing in income and influence. And a culture which is flexible and adaptive – genuinely no siloes, and we work online so you can live anywhere in the UK.
As Chief Operating Officer, you will play a leading role by supporting the CEO, the Board and our Senior Leadership Team to deliver our vision. In this wide-ranging post, right at the heart of our brilliant charity, you’ll be providing the strategic leadership, operational management capability and simplifying style our corporate and community services really need.
We’re looking for someone who will ensure excellent strategic financial performance and efficiency and will quickly establish as a trusted advisor within RNID and working closely with me on Board governance and engagement. We’re looking for someone with strong charity sector experience, but we’re happy to consider candidates for whom this will be their first COO role, if you’ve got the talent, ambition and energy we need.
You’ll have a strong track record not just for the quality of your advice, but for leading and managing multi-disciplinary teams in a way that gets the best from them. You’re an outstanding communicator and clear thinker who takes people with them – but you also have the recognised accountancy qualification this role needs, with the experience to know what good looks like.
We’re offering the right person an influential role with a remit that’s unique to who we are. If you believe your skills, experience and perspective would bring genuine value to our team, we’d love to hear from you. RNID always encourages applications from candidates with lived experience, particularly of severe hearing loss.
Download the candidate brief to find out about the role.
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To make an application, please click on the apply now button below, with the following prepared:
We would also be grateful if you would complete the Equality and Diversity monitoring form on the online application process. This form is for monitoring purposes only and is not treated as part of your application.
Recruitment timeline
Closing date: Friday 10th July 2026
Preliminary interviews: w/c 13th July 2026
Final Panel interviews: 30th July 2026