Executive Director of People & Culture

Certitude
Hybrid with regular office attendance in Balham and at other sites including visits to our houses (services)
c.£100,000 per annum
Hackney

Certitude is a dynamic, people-and purpose-focused organisation with a proud 30+ year history of supporting people with learning disabilities, autism, and mental health needs, with a talented workforce of c1700 colleagues, a strong balance sheet and a healthy turnover of around £70m a year. While our roots are firmly in London, we have recently expanded beyond the capital, bringing our values-driven approach to new communities and strengthening our impact across a wider footprint. This growth creates exciting opportunities for leadership influence – ensuring our culture of inclusion and excellence is embedded consistently across diverse localities.

THE ROLE

You would be joining us at a pivotal time. Our ‘Being Local’ Forward Plan sets out three ambitions for the next three years:

•To provide brilliant local support
•To be a strong and capable organisation
•To be a valued and sought-after strategic partner

As we grow and respond to increasing complexity in the social care environment, we know that protecting and strengthening our ethos requires confident, thoughtful leadership. The Executive Director of People and Culture will play a critical role in shaping our future – leading change that strengthens our culture, champions our values, and ensures our colleagues are engaged and supported to deliver their best work.

This is a unique opportunity for an experienced and inclusive leader with a strong background in organisational development and a proven ability to influence and build relationships at every level. You will inspire trust, foster collaboration, and lead with authenticity – helping us navigate change while keeping people at the heart of everything we do. You will champion progressive approaches to employee engagement and development, ensuring colleagues have the tools, resources, and opportunities to grow and thrive. Your leadership will help us attract and retain talent, build resilience, and create a future-ready workforce.

Equally important, you will be a passionate ambassador for Certitude – internally and externally -representing our values and vision with confidence and credibility. You will engage stakeholders, strengthen partnerships, and enhance our reputation as an employer of choice and a trusted provider.

You will join a highly motivated and collaborative Executive Team who work together to make a positive impact on the lives of the people we support, create a great place to work for our colleagues, and deliver real value to commissioners and partners. Our culture embraces challenge and creativity, with a willingness to innovate and try new approaches until we find what works best.

INFORMATION

Download the candidate brief to find out about the role.

DOWNLOAD     Digital and Inclusion Strategy     People, Culture & Organisation Development Strategy    
How to apply

To make an application, please click on the apply now button below, with the following prepared:

  • Your CV (no more than three sides).
  • A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.

Closing date: Monday 23rd February 2026
Preliminary interviews: w/c Monday 9th March & w/c Monday 16th March 2026
Final Panel interviews: w/c 23rd March 2026

Apply