Executive Director Resident Services

Southampton City Council
Salary £160,000
Hackney

Home to one of the UK’s top universities and 38,000 students, Southampton Football Club and Grade II listed parks and gardens, our city boasts a cultural quarter, maritime quarter, old town, busy city centre and bustling district high streets. Our thriving visitor economy, major cruise and container port and airport, firmly position us as a city of opportunity and growth.

We have a new Leader providing strong political leadership, new chief executive joining in the Spring to lead our ambitious corporate plan and transformation programme. We have bold and exciting plans for a new city centre renewal scheme and the Hampshire and Solent devolution programme will bring significant investment and additional powers to improve economic growth, skills, transport and regional collaboration.

THE ROLE

We are now seeking an Executive Director, Resident Services to lead a wide range of critical services spanning housing, environment and regulatory services, customer services and leisure. A visible, responsive and inspirational leader, you will thrive on building relationships with our communities and elected members. Your passion for exceptional levels of customer service will set the bar for the whole of the organisation.

INFORMATION

For further details, please click on the role profile and useful links below. For more information please contact Penny Ransley (07549 233685 / penny.ransley@starfishsearch.com) or Jo Boardman (07834 030501 / jo.boardman@starfishsearch.com)

ROLE PROFILE     Structure Chart    
Timeline

Closing Date: 28th March 2025

Longlist Meeting: 4th/7th April 2025 (TBC)

Preliminary Interviews: TBC

Shortlist Meeting: 30th April 2025

Stakeholder Panels: w/c 12th May 2025

Final Panels: w/c 12th May 2025

Useful Links
Corporate Plan 2024 VIEW
Transformation Strategy - July 2024 VIEW
Transformation Update - July 2024 VIEW
Transformation Update - October 2024 VIEW
Executive Management Team VIEW
Leader's Corner VIEW
How to apply

To make an application, please click on the apply now button below, with the following prepared:

  • Your CV (no more than three sides of A4).
  • A supporting statement (no more than three sides of A4) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.

 

If our client is a member of the Disability Confident Scheme and you would like to apply under the scheme, please state that clearly at the top of your supporting statement, along with any adjustments you require to be made if invited for interview.

Apply